Eir says Storm Éowyn has caused significant and widespread disruptions to telecommunications services across Ireland.
The storm’s severity has resulted in approximately 26,000 fixed voice faults and 63,000 fixed broadband faults, primarily due to power outages at exchanges and on their core network. This has left approximately 160,000 homes and businesses without broadband connectivity. There are outages at approximately 30% of mobile network sites. ESB has confirmed that at least 725,000 homes and businesses are currently without power, further compounding the situation.
"To support our customers during this challenging time, eir has deployed backup power to 1,300 Fixed Network sites and 200 Mobile Network sites. eir has commenced mobile generator deployment where it is safe to do so and our teams remain on standby to restore services promptly once conditions permit.
"Service restoration for core and mobile networks will proceed as a priority. It is expected that there will be a significant number of individual faults in addition to this, but the full impact of this will only become clear after power is restored and after resolution teams have prioritised making fallen poles and lines safe. Each individual fault will require a separate repair visit, and it will take some time for the full picture to emerge."
