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Up to 17,000 customers caught...

Cork

Up to 17,000 customers caught in billing error by SSE Airtricity

Kellie Murphy
Kellie Murphy

09:13 4 Mar 2024


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Up to 17,000 customers have been caught up in a billing error by their energy company.

SSE Airtricity seems to have overcharged some, and undercharged others.

According to the Irish Independent one case involved an estimated bill of €287 for a customer who has a smart meter.

It quotes a spokesperson for SSE Airtricity as saying the firm is contacting all affected customers directly and the impact will be 'cost-neutralised' through re-billing.


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