Paul Reid says a surge in demand and a lack of required resources led to thousands of people who tested positive for Covid-19 being asked to do their own contact tracing
He says follow-up calls are being made to those affected this weekend to assess the outcome of their calls.
Paul Reid says he regrets what happened:
John Sheehan is a Cork Councillor and GP in Blackpool.
Speaking to RedFM News, he says he's hopeful that level 5 restrictions will reduce the chances of the collapse happening again: