Many are reporting issues with android phones using the app
Recent days have seen number of social media users reporting their Android phone batteries are being drained in a matter of hours while the contact tracing app is running.
Responding to affected users, the HSE says it's now working with Google and developers to identify and fix the issue.
The executive said as a temporary fix, a number of users have recommended deleting the app and clearing the cache in Google Play before reinstalling.