Capita Customer Solutions – Customer Service Advisors, Collections Advisors and Service Desk Analysts
Fancy working for one of Ireland’s top 100 employers?
Capita Customer Solutions (CCS) is currently recruiting nationwide for a number of roles including Customer Service Advisors, Collections Advisors and Service Desk Analysts, and are welcoming applicants with the right skillset to apply.
Recently named one of Ireland’s top 100 employers by the Sunday Independent, CCS is driven by its purpose – to create better outcomes for all stakeholders including clients, customers, citizens and employees.
Who are CCS?
CCS sits behind many global big brand names, deploying their customer promise of great service, support and issue resolution. Over the course of a year on behalf of their clients, CCS teams speak to almost every household in the country across many aspects of their day to day lives. Chances are, you will have spoken to one of the team yourself regarding a query on an electric bill or looking for support in purchasing a new phone contract, for example.
As an established leader in the business process outsourcing market with multiple clients in both the public and private sectors, CCS has a workforce of more than 1,200 people delivering multichannel customer engagement services, primarily to the utilities, telecommunications, media, travel, financial services, agriculture and public sectors.
CCS offers flexible, innovative solutions across Customer Service and Sales, Credit Management, Quality and Assurance and Agribusiness. Their dedicated support teams also offer IT, Digital, Project Management, Software Development, and People Services, amongst others.
Join the team at Capita Customer Solutions and create better outcomes
CCS recruit highly skilled, motivated, and personable people and equip them with the necessary skills, training and support, so that they can represent their clients in the best way possible.
For the right candidate, CCS offers:
- A competitive salary and holiday allowance.
- Real career progression opportunities, with professional development, coaching and mentoring. Flexible working.
- Pension Scheme and Death in Service cover (optional enrolments).
- Employee Assistance Programme for free confidential health and wellbeing support.
- Fun and collaborative working environment.
- Social, Wellbeing and Recognition Activities.
- Discounts on everything from retail to health and wellbeing, to travel and technology.
- Refer a Friend, Cycle to Work and Annual Leave Purchase Schemes.
You’ll get the chance to follow your chosen career path and will have the opportunity to work on, and make meaningful contributions to, a range of exciting and diverse projects supporting the Irish Capita business, whilst working alongside a large network of 63,000 experienced, innovative and dedicated individuals globally.
So, what are you waiting for? Check out their careers portal and apply today: capitacustomersolutions.ie/careers/job-vacancies
To keep up to date with CCS’ career opportunities, follow them on Instagram, LinkedIn, Twitter and Facebook.