Cash Machine – FAQ
Is this the same competition as on Today FM / Newstalk / Spin / 98FM?
Yes! The competition is run across our entire network (AKA the Go Loud network).
Is the Cash Amount the same on each station?
Yes it is!
How much does it cost to enter?
Entries are charged at €2.50 plus a standard network message. You must be over 18 to enter. Full terms and conditions are online at RedFM.ie
I do not want to receive text message updates.
You can opt out by replying STOP to 57557. This is charged as a normal text message, usually around 10-15cents depending on your network. (Some android phones do give a warning that it will be charged at premium rate, please note premium rates are only charged when the customer sends the keyword (RED / WIN / CASH / PLAY / SPIN) to 57557.) Listeners can also opt out of receiving messages by clicking here: https://oo.fonix.com/gl
My message wont send to 57557.
If you are having difficulties entering the competition, this could be an issue with your handset or mobile network provider.
Some android phones have Premium SMS access turned off by default.
To enable premium SMS on latest android OS: 1. From your Home screen, tap the Application screen icon. 2. Tap Settings > Apps & notifications > Advanced > Special access > Premium SMS access. 3. Tap Always allow.
You may need to check with your mobile phone network provider that there is not a bar in place for sending to premium rate numbers. Some of them have this switched of as a default setting. We would also encourage you to double check with them, as you often get a different response from different customer service reps.
I have a billing issue.
Please contact email@example.com please be sure to include all relevant information including your phone number, how much you were billed and when exactly. This can usually be found in your mobile network’s online portal.
I have a different query / complaint.
Please email firstname.lastname@example.org