HIQA: high level of non-compliance at three COPE Foundation centres in Cork

29 reports including nine on Cork centres were released today.

The reports found problems in areas such as staffing, governance and management and resident’s rights.

The report into the COPE Foundation’s Cork City South 2 centre details how staff were rarely finished one task before being requested to help one of their colleagues with another resident.

The inspection found staff at the 27 bed facility were committed to the care of residents but had only 75% of the staff they needed.

Staff were also struggling with a Covid outbreak which involved isolating three residents.

The inspector who carried out an announced visit on the COPE Foundation’s West County Cork 1 centre in September 2021 found that a lack of staff there meant the centre could not effectively provide safe and effective care to all residents.

Some residents said they were enjoying their time at the centre and were taking part in activities such as yoga and craft sessions, while others said the lack of staff meant they were not always able do activities such as go for a walk. Another resident complained about the noise in the centre.

In its response to HIQA, the COPE Foundation said it was addressing the issues raised and had already rectified several issues highlighted with the premises at their Cork City North 1 centre.

The report also highlights issues including staffing, protection against infection, fire precautions and residents’ rights at centres operated by the Brothers of Charity, and non compliance in terms of premises and statement of purpose at a centre run by Co Action West Cork


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