Irish Water issue reminder to Whitegate Public Water Supply customers

Irish Water and Cork County Council have issued a reminder to customers supplied by the Whitegate Public Water Supply, that the Boil Water Notice issued on the 29th October remains in place.

The notice was issued to protect the health of approximately 9,500 customers due to increased turbidity in the raw water source.

Areas impacted include Aghada, Churchtown, Ballycotton, Saleen, Shanagarry, Ballinacura and areas of Cloyne.

Customers can check if their property is included by visiting the Water Quality section of and entering the property’s Eircode or by calling the Irish Water customer care helpline, open 24/7, on 1800 278 278.

Drinking water experts from Irish Water and Cork County Council are working to rectify the turbidity issues at the treatment plant and lift the notice as quickly and as safely as possible, in consultation with the HSE. Irish Water is also progressing a permanent solution to address the issues in the long term. This involves a major upgrade of the water treatment plant that will ensure a safe, reliable drinking water supply to customers on the Whitegate Regional Public Water Supply.

In the meantime, all customers on this supply are advised to boil water before use until further notice.

Water Operations Lead for Irish Water, Pat Britton said:

“Public health is Irish Water’s number one priority and I want to apologies for the inconvenience that these intermittent Boil Water Notices is having on the local community. I would like to assure customers that we are working to resolve the issue and lift the notice as quickly and as safely as possible. However, once we are in a position to lift the Boil Water Notice, there is the possibility that we may have to re-issue the notice if the raw water deteriorates or we get a bad spell of adverse weather.”



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