We're speaking to Sarah who was verbally abused on the phone yesterday by a call centre worker claiming to be an employee of Hotmail Customer care. These computer scams have been doing the rounds for years but this is probably the worst we have heard yet! We're speaking to etiquette expert Sonia Purcell about people with shocking table manners! What are your pet peeves - Talking with your mouth full, elbows on the table?
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